This policy is being finalised ahead of Daasho's launch and may be updated.
The Daasho Pilot app needs your phone's location to give you offers and to deliver orders safely. This notice explains when and why. Read it with the Pilot Partner Agreement and our Privacy Policy.
1. When we collect your location
- Only while you are online (on duty), including when the app is in the background or the screen is off.
- A notification stays on your phone the whole time you are online, so you always know.
- When you go offline, the app stops collecting your location.
- When you press SOS, your location is shared with Daasho support and your emergency contact.
2. Why we use it
- To send you offers from nearby stores, and to work out the distance and your pay.
- To show the customer and the store where their order is (live tracking).
- To guide you to the store and to the customer.
- To check where a delivery was made if there is a dispute.
- For your safety: SOS, accident reports, and checking you are fine if you stop for a long time.
- To improve delivery times and areas, using combined data that does not identify you.
3. Who sees it
- The customer sees your live location only for their own order, until it is delivered.
- The store sees when you are near for pickup.
- Daasho support and operations staff, for live orders, SOS and disputes.
- Map and hosting providers who process it for us.
- We do not sell your location or use it for advertising.
4. How long we keep it
We keep the detailed route of each order for 180 days. After that we delete it or keep only combined data that does not identify you, unless it is needed longer for a dispute, an accident or the law.
5. Your choices and rights
You can turn off location in your phone settings, but then you cannot go online or receive offers. You can ask to see, correct or delete your data through Help in the app or by writing to our Grievance Officer.
Grievance Officer: support@daasho.com, Daasho Technologies Private Limited, 5/3, V.R.Puram, Sankarankovil Taluk, Tenkasi 627753, Tamil Nadu, India. We acknowledge every complaint within 48 hours and resolve it within one month.